1. Who we are

Asclepeion Ltd is the data controller responsible for your personal information. We operate the Asclepiad wellness platform ("the Service").

Company Registration No. 15830285 (England and Wales)

If you have questions about this policy or how we handle your data, contact us at: privacy@asclepiad.ai

2. What data we collect

When you use Asclepiad, we may collect:

• Account information — email address, username, and password (hashed)
• Usage data — how you interact with the Service (features used, session duration)
• Content you create — reflections, responses, and inputs you share with the Service
• Payment information — processed securely by Stripe; we do not store card details
• Technical data — IP address, browser type, device type, cookies

We do not collect sensitive personal data (such as health records or medical diagnoses) without your explicit consent.

3. How we use your data

We use your data to:

• Provide and improve the Service
• Process payments and manage your account
• Send transactional communications (account confirmations, receipts)
• Comply with our legal obligations

We do not sell your data to third parties. We do not use your data for advertising profiling.

4. Wellness content — important notice

Asclepiad is a wellness support tool, not a medical service. Content generated by the Service is not clinical advice and is not a substitute for professional mental health care.

5. Data sharing

We share data only where necessary:

All processors are contractually bound to protect your data in line with UK GDPR.

6. Your rights

Under UK GDPR, you have the right to:

• Access — request a copy of your personal data
• Rectification — correct inaccurate data
• Erasure — request deletion of your data ("right to be forgotten")
• Restriction — limit how we process your data
• Portability — receive your data in a portable format
• Object — object to certain types of processing

To exercise any right, email privacy@asclepiad.ai. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk | 0303 123 1113.

7. Data retention

We retain your data for as long as your account is active. If you close your account, we delete personal data within 90 days, except where we are required by law to retain it (e.g. financial records — retained for 6 years per HMRC requirements).

8. Cookies

We use essential cookies to operate the Service. We do not use tracking or advertising cookies without consent.

A full cookie policy will be published when the Service launches publicly.

9. Security

We use industry-standard security measures including encryption in transit (TLS) and at rest. Access to personal data is restricted to authorised personnel only.

10. Changes to this policy

We will notify registered users of any material changes to this policy. The "last updated" date at the top will always reflect the most recent revision.

Website-specific notices (asclepiad.ai)

Conversations on this website: When you interact with Maia on asclepiad.ai, your text/voice input is processed by ElevenLabs to generate responses. We do not store conversation content on our servers. No account or email is required to use this site.

Anonymous sessions: A future version of this site will offer a pairing code to continue your conversation in the Asclepiad app. If activated, an anonymous token will be stored locally in your browser. It contains no personal information and expires automatically.